Latest CoronaVirus Update


1st April 2020- 10.48am

We are experiencing a high number of calls, however, due to current restrictions we only have one person answering the phones, therefore, if you can email then please do.

If we have contacted you regarding a postponement of a course then please bear with us, we are working extremely hard to action all postponements and refunds but there may be a delay in getting these payments to you in light of the current situation.

We will be posting more updates as we have them, but in the meantime stay safe, stay home.


Denman is home to the famous WI Cookery School. Find out which delicious courses are coming up!

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Whether you're looking for something unique or traditional, you'll find both at Denman! Choose from Elizabethan embroidery to traditional calligraphy, willow weaving to fabulous flowers!

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Why not book on to one of our wildlife walks, historical lectures, singing classes or a course in digital photography!

Find out more

Frequently asked Questions relating to the Coronavirus Pandemic

Please find some useful questions and answers relating to bookings during this time. We will update these as necessary in the coming days dependent on the latest government advice and guidance.

How can I contact Denman?

We do have one phone line open, however, we are experiencing a high number of calls so if you can, please email us. These are some of the generic email addresses that you can use:

info@Denman.org.uk

Marketing@denman.org.uk

Guestservices@denman.org.uk

Courses@denman.org.uk

I have a course booked between now and the 1st July- what do I do?

You should have been contacted by now to be informed that we have taken the decision to postpone all courses, events and bookings until the 1st July. You have the option to postpone your place to a course later in the year or in 2021 or request a refund.  If you have not been contacted yet, then please email the info@ email address with your choice of what you wish to do.

I have a course booked after the 1st July- what do I do?

Currently, we are planning on running courses that are due to take place after the 1st July; however, we are taking advice from the government guidelines and will take appropriate action where necessary. The health and safety of our staff and visitors is paramount and takes priority.

I am in the high risk category and have been told by the doctor to self-isolate for 12 weeks. My courses falls within this period- what can I do?

If you have been informed by your GP that you have to self-isolate for 12 weeks then we will happily transfer the money that you have paid to a course later in the year on into 2021.

I want to postpone my place on my course- how can I?

If your course is between now and 1st July

If you wish to postpone your place on your course then please do email info@ and provide the details of the new course you would like to be transferred onto

If your course is after the 1st July

If you wish to postpone your place on a course that is taking place this summer due to the virus then please email info@ and let us know which course you would like to transfer onto to. We will look at each case accordingly.

I want a refund for my course place- how can I do this?

If your course is between now and 1st July

If you haven’t already informed us that you would like a refund then please email info@ and we can arrange for this to happen. Please be aware that refunds are taking a little bit longer than normal due to the team working from home.

If your course is after the 1st July

If you wish to cancel your place on a course that is taking place this summer due to the virus then please email info@ and let us know the details. We will look at each case accordingly.

How can I support Denman at this time?

If you wish to support Denman then you can always donate to our Love Denman campaign. This can be done via cheque or bank transfer, please remember to add ‘Love Denman’ as the bank reference and use these bank details NFWI Re Denman, Sort code: 40-52-40, Account no: 00025299

If you have a course booked with us that we have had to postpone because of the Coronavirus then please do consider postponing your place rather than a refund. There is a significant financial impact on Denman currently and every little helps!

Are you still running courses in 2020?

Yes! Our plan is to open to visitors from the 1st July, however, this may change depending government advice. We have a full programme of courses and events on our website from July onwards. Bookings are being taken and this can be done directly through our website.

 

Released 1st April 2020

 

My Denman

"Thank you to everyone at Denman for making our weekend such a success. We all had an excellent time. All the workshops were good. I went to willow work with Norah and Dance for Fun with Annabel and loved them both. The feedback from the hand bell ringing and glass fusing was great too. The food was delicious and just spending time in such a beautiful place is an absolute tonic. Thank you from the whole group. I am sure we will be back! "

C. Powell

London

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