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Frequently asked Questions relating to the Coronavirus Pandemic- updated 26th June 2020

Frequently asked Questions relating to the Coronavirus Pandemic- updated 26th June 2020

How can I contact Denman?

If you have any urgent queries that are not here, you can contact the NFWI Membership and Engagement team on membership@nfwi.org.uk However, please note that they will not have access to any information about existing bookings or be able process any requests on behalf of Denman staff.

I have a course booked between now and 31st August- what do I do?

We will shortly be contacting you in regards to any bookings you have or have had until 31st August 2020 to arrange a refund..

I have a course booked after the 31st August- what do I do?

A decision regarding bookings due to take place after the 31st August will be made in the coming weeks.

I want to postpone my place on my course- how can I? You will be contacted by a member of staff shortly

I want a refund for my course place- how can I do this?

If your course is between now and 1st September 2020

If you haven’t already informed us that you would like a refund then please email info@denman.org.uk and we can arrange for this to happen. We will shortly be contacting you in regards to any bookings you have or have had until 31ST August 2020 to arrange a refund.

If your course is after the 1st September 2020

If you wish to cancel your place on a course that is taking place after 31st August then please email info@denman.org.uk and let us know the details.

Are you still running courses in 2020?

We will continue to run ‘Denman at Home’ under the current circumstances and continuous closure. A full programme of future courses and events are on our website. Bookings can be done directly through our website. For all enquiries regarding meeting rooms/conferences/ family functions and weddings then please email events@denman.org.uk

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