Frequently Asked Questions


Below you will find answers to the most common questions we are asked. If your question is not on the list, you can contact us directly for help.

Frequently Asked Questions

  • What is Denman At Home online Courses?

  • Who can join Denman At Home online Courses?

  • How do I access Denman At Home online Courses?

  • What is Zoom and how do I use it?

  • How do I book a Denman At Home online course?

  • What happens after I book a Denman at Home course?

  • How do I find my Booking confirmation?

  • How do I join the Zoom Meeting?

  • What happens once I enter the Zoom Course?

  • How do I communicate with the tutor or host when attending a Zoom Course?

  • Do I need to turn on my camera when attending a Zoom Course?

  • How do I adjust the sound when using Zoom?

  • How do I turn on/off ‘Subtitles’ on Zoom?

  • How can I buy a DenmanAtHomeGift Experience e- voucher?

  • How do I redeem an e-voucher?

  • How do I view all your online courses?

  • How do I subscribe to the Denman Newsletter?

  • I want to organise one of your courses for my group only, is this possible?

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